Privacy Policy for Finzio : Smart Eligibility

 

Privacy Policy – Finzio : Smart Eligibility

Effective Date: June 23, 2026

Welcome to Finzio : Smart Eligibility ("Finzio", "App", "Service", "we", "our", or "us").

This Privacy Policy explains how information may be collected, used, disclosed, and safeguarded when you access or use Finzio. By installing or using the application, you agree to the practices described in this Privacy Policy.

1. About Finzio

Finzio is a financial utility application designed to help users understand and estimate loan-related calculations through tools such as:

  • Loan eligibility estimators

  • EMI calculators

  • Income affordability calculations

  • Financial planning tools

  • Educational loan-related resources

Finzio is intended solely for informational and educational purposes and does not function as a lender, bank, NBFC, broker, or financial advisor.


2. Information We Collect

Finzio does not require account registration and does not intentionally collect highly sensitive financial information.

We do not collect or store:

  • Banking passwords

  • Internet banking credentials

  • Credit or debit card details

  • Government-issued identification numbers

  • Financial account login information

Certain technical information may be collected automatically through trusted third-party platforms used for analytics, advertising, crash reporting, and app functionality.


3. Customer Support

Finzio provides users with a support feature to request assistance, report bugs, or submit feedback.

Users may voluntarily provide:

  • Name

  • Email address

  • Support request details

  • Feedback messages

Support submissions may be securely stored using cloud services such as Firebase Firestore for customer service management.

Information submitted through support channels may be used to:

  • Respond to inquiries

  • Troubleshoot technical issues

  • Improve app stability

  • Enhance customer support experiences

  • Monitor recurring problems

Support-related information is never sold or disclosed to unauthorized third parties.


4. Third-Party Services

To operate efficiently and improve user experience, Finzio may utilize third-party services including:

• Google Play Services
https://policies.google.com/privacy

• Google AdMob
https://support.google.com/admob/answer/6128543

• Firebase
https://firebase.google.com/support/privacy

• Firebase Analytics
https://firebase.google.com/products/analytics

• Firebase Crashlytics
https://firebase.google.com/products/crashlytics

• Meta SDK
https://www.facebook.com/privacy/policy

These providers may process limited device-related information according to their own privacy policies.

We encourage users to review these policies independently.


5. Advertising

Finzio may display advertisements supplied by Google AdMob and other advertising partners.

Advertising providers may automatically collect certain information including:

  • Advertising identifiers

  • Device characteristics

  • Approximate location information

  • Usage statistics

Collected information may be used to:

  • Display advertisements

  • Measure campaign effectiveness

  • Prevent abuse or fraud

  • Generate aggregated reports

Google's advertising practices can be reviewed at:

https://policies.google.com/technologies/ads


6. Analytics and Performance Monitoring

Finzio uses analytics and diagnostic tools to understand application usage and maintain service quality.

Services may include:

  • Firebase Analytics

  • Firebase Crashlytics

  • Meta Analytics

These tools help us:

  • Analyze feature usage

  • Detect crashes

  • Improve performance

  • Enhance stability

  • Develop future updates

Information processed is generally aggregated and used solely for operational improvements.


7. Diagnostic Information

In the event of technical issues, certain diagnostic data may be collected automatically.

Examples include:

  • Device model

  • Operating system version

  • IP address

  • App version

  • Error reports

  • Session timestamps

  • Performance metrics

This information is used exclusively for debugging, maintenance, and security purposes.


8. Security Measures

We implement reasonable administrative and technical safeguards to help protect information processed through Finzio.

Although we work to maintain secure systems, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

Because Finzio does not require account creation, we do not maintain passwords or banking credentials.


9. Children's Privacy

Finzio is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

Parents or guardians who believe a child has submitted personal information may contact us for removal requests.


10. Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or business practices.

Updated versions will be made available within the application or associated policy pages.

Continued use of Finzio after modifications become effective constitutes acceptance of the revised Privacy Policy.


11. Contact Us

For questions regarding this Privacy Policy, contact:

Email: pirnceraju1@gmail.com

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